Legal

Privacy Policy

Last updated January 14, 2025

This Privacy Notice for labfourseven, LLC (doing business as Tended, Tended Collective) ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services, including when you visit www.tendedcollective.com, use our services, or engage with us in other related ways.

Questions or concerns? Contact us at hello@tendedcollective.com.

Summary of Key Points

What personal information do we process? We may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.

Do we process sensitive personal information? We do not process sensitive personal information.

Do we collect information from third parties? We do not collect any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

How do we keep your information safe? We have organizational and technical processes in place to protect your personal information, however no electronic transmission can be guaranteed to be 100% secure.

What are your rights? Depending on where you are located, applicable privacy law may mean you have certain rights regarding your personal information.

1. What Information Do We Collect?

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us. The personal information we collect may include:

• Names
• Phone numbers
• Email addresses
• Job titles
• School zip code
• Home state

Sensitive Information. We do not process sensitive information.

Payment Data. All payment data is handled and stored by Acuity Scheduling. You may find their privacy notice at squarespace.com/privacy.

2. How Do We Process Your Information?

We process your personal information for the following reasons:

• To deliver services to you. We may process your information to provide you with the requested service.
• To respond to inquiries. We may process your information to respond to your inquiries and solve any potential issues.
• To send administrative information. We may process your information to send you details about our products and services and changes to our terms and policies.
• To send marketing communications. We may process your information for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time.
• To deliver targeted advertising. We may process your information to develop and display personalized content and advertising tailored to your interests.
• To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
• To evaluate and improve our Services. We may process your information to identify usage trends and determine the effectiveness of our promotional campaigns.

3. When and With Whom Do We Share Your Personal Information?

• Business Transfers. We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.

4. Do We Use Cookies and Other Tracking Technologies?

We may use cookies and similar tracking technologies to gather information when you interact with our Services. We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising purposes.

5. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.

6. How Do We Keep Your Information Safe?

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet can be guaranteed to be 100% secure. You should only access the Services within a secure environment.

7. Do We Collect Information from Minors?

We do not knowingly collect, solicit data from, or market to children under 18 years of age. By using the Services, you represent that you are at least 18 years of age. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data. Contact us at hello@tendedcollective.com if you become aware of any such data.

8. What Are Your Privacy Rights?

Withdrawing your consent: You have the right to withdraw your consent at any time by contacting us using the details in Section 12.

Opting out of marketing communications: You can unsubscribe from our marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us.

Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies.

Email privacy rights questions to hello@tendedcollective.com.

9. Controls for Do-Not-Track Features

We do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online, as no uniform technology standard for recognizing and implementing DNT signals has been finalized.

10. Do United States Residents Have Specific Privacy Rights?

If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you may have specific rights regarding your personal information.

Category	Examples	Collected
A. Identifiers	Name, email address, account name	YES
B. Personal information (CA Records)	Name, contact, employment, financial information	NO
C. Protected classification characteristics	Gender, age, race, national origin	NO
D. Commercial information	Transaction information, purchase history	NO
E. Biometric information	Fingerprints and voiceprints	NO
F. Internet or network activity	Browsing history, search history	NO
G. Geolocation data	Device location	NO
H. Audio, electronic, sensory information	Images and audio, video recordings	NO
I. Professional or employment-related	Business contact details, job title	YES
J. Education information	Student records and directory information	NO
K. Inferences drawn from personal information	Profile about individual's preferences	NO
L. Sensitive personal information	—	NO

Your rights include:

• Right to know whether or not we are processing your personal data
• Right to access your personal data
• Right to correct inaccuracies in your personal data
• Right to request the deletion of your personal data
• Right to obtain a copy of the personal data you previously shared with us
• Right to non-discrimination for exercising your rights
• Right to opt out of the processing of your personal data for targeted advertising

To exercise these rights, email us at hello@tendedcollective.com or submit a data subject access request.

California "Shine The Light" Law: California residents may request information about categories of personal information we disclosed to third parties for direct marketing purposes once per year, free of charge.

11. Do We Make Updates to This Notice?

Yes, we will update this notice as necessary to stay compliant with relevant laws. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Notice. We encourage you to review this Privacy Notice frequently.

12. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO):

13. How Can You Review, Update, or Delete the Data We Collect from You?

Based on the applicable laws of your country or state of residence, you may have the right to request access to the personal information we collect from you, correct inaccuracies, or delete your personal information. To make a request, contact us at hello@tendedcollective.com.